
FAQS
Are 3D puzzles suitable for children?
Yes, PuzleXSpace offers simpler models for children, making it a fun and educational activity for young minds.
How long does it take to complete a puzzle?
Completion times vary based on complexity. Simple puzzles may take an hour, while advanced models like kits may take several days.
What tools are needed for metal puzzles?
Tweezers, screwdrivers, and small wrenches are convenient for assembly.
Are there any additional fees?
Our fees only include the product and postage—no hidden fees!
How do I change or cancel my order?
If you need to change or cancel your order, please reach out to us as soon as possible. Our team will guide you through the process.
Can I change my shipping address?
Once your order ships, we are unable to make changes to the shipping address. However, we will work with you to ensure smooth delivery if any issues arise.
How long does it take to ship?
Once your order is placed, it generally takes us 2-3 business days to process and pack. You will be posted when the order is confirmed, dispatched and delivered.
How do I return a product?
The product must be unopened and in resalable condition within 10 days of receipt; otherwise, it will not be accepted. Please contact our team with any questions, and we will resolve them as soon as possible.
